Shipping & Delivery
We ship worldwide and calculate shipping automatically at checkout based on your delivery address and order details. When available, free-shipping promotions will apply automatically.
Shipping Rates
| Destination | Standard Shipping | Free Shipping |
|---|---|---|
| United States (48 states) | US$9.99 | Orders over US$69 |
| Other Countries & Regions | US$15.99 | Orders over US$69 |
Note: Shipping fees and eligibility for free shipping are shown at checkout before you place your order.
Shipping Address Requirements
We’re unable to ship to P.O. Boxes, BFPO addresses, mail-forwarding services, or temporary residences. Please use a residential or business street address where someone can receive (and, if needed, sign for) the delivery. If you’re unsure what to use, email contact@aoovo.com.
Order Processing
In-stock orders are typically processed within 1–3 business days (excluding weekends and holidays). If your order includes a pre-sale item, processing and shipping timing will follow the availability shown on the product page.
Delivery Time Estimates
- Local shipments: approximately 3–7 business days
- International shipments: approximately 7–15 business days
Delivery times are estimates and may vary due to carrier operations, customs processing, holidays, and peak-season volume.
Split Shipments
To ship efficiently, items in the same order may be fulfilled from different warehouses depending on where they’re in stock. If that happens, your order may arrive in multiple packages.
Order Tracking
Once your order ships, we’ll email you tracking details. You can also track your shipment anytime on our Track Order page using your order information.
Customs, Duties & Taxes
We do our best to minimize surprise fees at delivery. In most cases, you won’t be asked to pay additional import duties after checkout. If you have questions about shipping to your destination, please contact contact@aoovo.com.
Questions
Need help with shipping or delivery? Reach out to our support team at contact@aoovo.com.